The largest section, because it settles whether a bad week is a nuisance or the end of the firm. Nine levers reaching machines, servers, whichever cloud accounts get forgotten, and one whose whole purpose is proving that the other eight do work.
Separation is the rule that makes a copy worth keeping. A copy on the machine dies alongside the machine. A copy on a disk hanging off the server gets encrypted beside it. Every lever here writes somewhere else entirely, so whatever ruined your Tuesday cannot get at Monday.
N-able Cove works the machines together with a Microsoft tenant: workstations, servers on real metal, hypervisor guests, and Exchange with SharePoint, OneDrive and Teams. Dropsuite works Google Workspace, the directory held in Entra ID, plus a QuickBooks Online ledger, that last being the one most firms are astonished to learn nobody was copying.
Restore verification exists because what everybody genuinely suffers is not a missing copy, but one that turns out not to restore. It takes what you already pay for, brings it up somewhere harmless on a timetable, and hands over dated proof that it worked.
Insurers want that proof and auditors write it down. More usefully still, a failure then surfaces on an ordinary afternoon with nothing burning, which is the only good moment to find one.
Rates are lifted live from billing while this page loads. Whatever you send to the sheet sits waiting while you read on.
The cheap lever that rescues the ordinary disaster: a file overwritten, a folder deleted, a document that was perfectly fine on Tuesday. Nominated folders get copied and held in versions, so reaching back a fortnight is a small request rather than an incident.
| Cleared for | Workstations running Windows |
|---|---|
| Protects | Files and folders of your nominating, kept in versions |
| Held until | Folders are chosen and a first copy has run |
| Signalled by | N-able Cove |
| Confirmed by | Backup history naming the versions available to bring back |
A copy of the whole machine and not one chosen corner of it. Once a workstation has been lost, stolen or encrypted, the useful question is how soon somebody works again, and only an image answers that.
| Cleared for | Workstations running Windows, macOS or Linux |
|---|---|
| Protects | The whole machine, drawing on 500GB of pooled storage |
| Held until | A first full copy has run right through to completion |
| Signalled by | N-able Cove |
| Confirmed by | Job history, plus a named point you can go back to |
The machine in the cupboard everything else leans upon. Copied whole, with databases on it handled properly instead of grabbed mid write, and with pooled storage generous enough that nobody prunes history to stay inside a limit.
| Cleared for | Servers running Windows or Linux on real metal |
|---|---|
| Protects | The server plus its databases, drawing on 2000GB pooled |
| Held until | Database awareness is configured for whatever runs there |
| Signalled by | N-able Cove |
| Confirmed by | Reporting per job, noting the state each database was in |
A guest counts as its own server because it behaves like one and it fails like one. Copied whole, databases handled, and restorable without needing whatever hypervisor sat underneath to have come through the same event.
| Cleared for | Guests running Windows or Linux on a hypervisor |
|---|---|
| Protects | The guest plus its databases, drawing on 2000GB pooled |
| Held until | The guest is reachable and its agent is running |
| Signalled by | N-able Cove |
| Confirmed by | Job history kept guest by guest |
Microsoft keeps the tenant running. Holding a duplicate of the contents falls to somebody else, and by default that somebody is nobody at all. Deleted mail, an emptied SharePoint library, and the OneDrive of a person who left all age quietly out.
| Cleared for | Exchange, SharePoint, OneDrive plus Teams in one tenant |
|---|---|
| Protects | Tenant data per licensed user, on 1TB of pooled storage each |
| Held until | Somebody in the tenant grants the connection |
| Signalled by | N-able Cove |
| Confirmed by | Job history per user, restored one item at a time |
The Workspace equivalent, resting on the same argument. Mail, drives, contacts, diaries and task lists belong to people who leave, who make mistakes, and who now and then delete the wrong shared drive on a Friday afternoon.
| Cleared for | Gmail, Drive, Contacts, Calendar and Tasks |
|---|---|
| Protects | Workspace data belonging to each licensed user |
| Held until | The Workspace tenant authorises the connection |
| Signalled by | Dropsuite |
| Confirmed by | Points per user that can be brought back item by item |
Your books live in a cloud that belongs to another company, and no undo button exists for a bad import, a wrongly merged account, or a bookkeeper who departed at short notice. This lever holds a continuous copy and hands the restore back to you.
| Cleared for | Company files inside QuickBooks Online |
|---|---|
| Protects | The ledger, copied continuously in place of nightly |
| Held until | QuickBooks Online authorises the connection |
| Signalled by | Dropsuite |
| Confirmed by | A restore history kept for each company file |
Directory configuration is the thing nobody copies and everybody leans on. Groups, roles, policies and application registrations get altered by people meaning well, and putting them back from memory is not a plan.
| Cleared for | A single Entra ID tenant |
|---|---|
| Protects | Directory configuration, kept without any retention limit |
| Held until | Directory permissions are granted to the connector |
| Signalled by | Dropsuite, watching changes as they are made |
| Confirmed by | A record to hold a known working state against |
A copy nobody has restored amounts to a belief and never a control. This lever takes copies you already pay for, brings them up somewhere harmless on a timetable, and produces dated proof that the restore worked. That is the entire gap between hoping and knowing.
| Cleared for | Systems a copy lever already covers |
|---|---|
| Protects | Nothing extra. It proves the copies you hold will come back |
| Held until | A finished copy exists for the test to work against |
| Signalled by | N-able Cove automated recovery testing |
| Confirmed by | Dated proof of a restore that worked, kept for whoever asks |
No category in this trade gets over-promised more heavily. Printed below is the honest shape of nine levers.
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